Terms of Service

Effective Date: January 1, 2026

Welcome to UKRGLOBAL.COM. These Terms of Service govern your use of our website and your purchase of products from our store. By accessing our website or placing an order, you agree to be bound by these Terms of Service.

1. General

UKRGLOBAL.COM reserves the right to update, change, or replace any part of these Terms of Service by posting updates or changes to our website.

You are responsible for reviewing this page periodically to ensure that you are aware of any changes. Your continued use of the website following the posting of changes constitutes acceptance of those changes.

2. Online Store Terms

By using our website, you confirm that you are legally capable of entering into a binding agreement.

You may not use our products or website for any unlawful or unauthorized purpose.

You must not transmit any malicious code, viruses, or other harmful material through our website.

Any violation of these Terms may result in termination of your access to our services.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.

4. Prices and Payments

All prices displayed on our website are subject to change without notice.

We reserve the right to modify prices, discontinue products, or change promotional offers at any time.

Payment must be successfully completed before an order can be processed and shipped.

We reserve the right to refuse or cancel an order where there is an error in pricing, product information, payment information, or for other legitimate reasons.

5. Orders and Order Acceptance

Submitting an order through our website constitutes an offer to purchase the selected products.

After placing an order, you may receive an order confirmation by email. An order confirmation does not necessarily mean that the order has been accepted or shipped.

We reserve the right to accept, reject, or cancel an order at our discretion where permitted by applicable law.

If we cancel an order after payment has been received, we will issue an appropriate refund.

6. Shipping and Delivery

We process and ship orders using available shipping and logistics providers.

After an order has been shipped, customers will receive available tracking information where applicable.

Delivery times are estimates and may vary because of factors including carrier delays, customs processing, weather, holidays, incorrect or incomplete addresses, and other circumstances beyond our control.

Once an order has been shipped, cancellation may not be possible. Customers experiencing a shipping delay should contact us so that we can investigate the shipment with the relevant carrier.

Customers are responsible for providing a complete and accurate shipping address when placing an order.

7. Delivery Confirmation

Where tracking information confirms that a package has been delivered to the shipping address provided by the customer, the order will be considered delivered.

If you believe your package was incorrectly marked as delivered, please contact us promptly so that we can assist with an investigation.

8. Returns and Refunds

Our returns and refunds are governed by our Refund & Return Policy.

Customers must contact us before returning an item. Unauthorized returns may not be accepted.

For eligible returns, refunds are processed after the returned item has been received and inspected, subject to the conditions described in our Refund & Return Policy.

9. Damaged, Defective, or Incorrect Products

Customers should inspect their order after delivery.

If an item arrives damaged, defective, or different from what was ordered, please contact us as soon as possible and provide the order number and relevant photographs or other information requested by our support team.

We will review the issue and determine the appropriate resolution in accordance with our Refund & Return Policy and applicable law.

10. Customer Information

When placing an order, you agree to provide current, complete, and accurate purchase and account information.

You are responsible for ensuring that your contact and shipping information is correct.

If information changes, you should update it promptly so that we can complete your order and contact you when necessary.

11. Third-Party Services

Our website may use third-party services or applications to provide payment processing, shipping, analytics, advertising, customer support, or other services.

Third-party services may have their own terms and privacy policies. Your use of such services may be subject to those third-party terms.

12. Prohibited Uses

You are prohibited from using our website or its content:

• For any unlawful purpose.

• To violate applicable laws or regulations.

• To infringe upon our intellectual property rights or the rights of others.

• To transmit viruses, malware, or other harmful code.

• To collect or track personal information of others without authorization.

• To interfere with or circumvent the security features of the website.

• To engage in fraudulent transactions or activities.

• To attempt to gain unauthorized access to our website, systems, or services.

We reserve the right to terminate access to our services if these Terms are violated.

13. Intellectual Property

Unless otherwise stated, the content on UKRGLOBAL.COM, including text, graphics, logos, product descriptions, images, website design, and other materials, is owned by or licensed to UKRGLOBAL.COM and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, copy, sell, or otherwise use our website content without prior written permission, except as permitted by law.

14. Disclaimer

Our website and services are provided subject to applicable law.

We do not guarantee that the website will always be available, uninterrupted, secure, or error-free.

We are not responsible for delays or failures caused by circumstances outside our reasonable control, including carrier delays, customs delays, natural events, technical failures, or other events beyond our reasonable control.

Nothing in these Terms limits any rights or protections that cannot legally be excluded under applicable law.

15. Limitation of Liability

To the extent permitted by applicable law, UKRGLOBAL.COM will not be liable for indirect, incidental, special, or consequential losses arising from the use of our website or products.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

16. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold UKRGLOBAL.COM harmless from claims, losses, liabilities, damages, and expenses arising from your violation of these Terms or your misuse of our website or services.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which UKRGLOBAL.COM operates, without limiting any mandatory consumer rights that may apply to your purchase.

18. Changes to These Terms

We reserve the right to update these Terms of Service at any time.

The updated version will be posted on this page with a revised effective date. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by applicable law.

19. Contact Information

If you have questions about these Terms of Service, your order, or our services, please contact us:

UKRGLOBAL.COM

Website: https://ukrglobal.com

Email: ukrbd.com@gmail.com

For order-related inquiries, please include your order number so that we can assist you efficiently.